Privacy Policy
Effective Date: March 25, 2025
Welcome to Flare B2B! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform, including payments and refunds.
1. Information We Collect
1.1 Account Creation
If signing up with Google Auth:
- Email Address
- First Name & Last Name
If signing up for API Services:
- Primary Contact Person's Name
- Email Address
- Phone Number
- Brand Name
- Employee Count (Optional)
1.2 Payment Information
When you purchase a subscription or service, our payment processor, Lemon Squeezy, collects and processes:
- Billing Name & Email
- Payment Method (e.g., Credit/Debit Card, PayPal)
- Transaction ID & Billing Address
We do not store or process your payment details directly. All transactions are securely handled by Lemon Squeezy.
2. How We Use Your Information
We use collected data to:
- Authenticate and manage user accounts
- Provide API services and manage subscriptions
- Analyze engagement with Smart Links
- Improve user experience and app functionality
- Process payments and issue refunds through Lemon Squeezy
3. Third-Party Services
We use the following services:
- Supabase for database storage
- Clerk for authentication
- Vercel for deployment
- Next.js and React for frontend development
- Lemon Squeezy for secure payment processing
These services have their own privacy policies governing data usage.
4. Refund Policy
Our refund policy is outlined in detail on our Refund Policy page. Refund requests are processed securely through Lemon Squeezy, subject to our eligibility criteria.
5. User Rights
You can request to:
- Access the data we hold about you
- Correct any inaccurate data
- Delete your account and associated data
- Request payment history or refund status
To make a request, contact us via support@flareb2b.com.
6. Data Security
We take reasonable security measures to protect your data. Payment transactions are securely processed by Lemon Squeezy, which adheres to industry security standards.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of changes via email.
8. Contact Us
For any privacy concerns, reach us at:
- 📧 Email: support@flareb2b.com
- 🌍 Contact Form: https://flareb2b.com/contact-us